Some people ask “why?” Other people ask “why not?” The latter question is definitely the most salient when it comes to contracting a call service for your medical practice.
Why not have a live person answer the phone?
Do you hate talking to answering machines? Your patients probably feel the same way. That’s why getting a live person on the other end of the line is so important. It creates a sense of caring that cannot be replicated through an automated service or a postcard. You’ll establish that you have the “human touch” when it comes to addressing your patients’ needs.
Why not extend your hours?
More practice hours means a healthier bottom line for you. But of course, you can’t be at the office 24/7. Let a call service fill in when you’re not able to do so. From checking insurance to confirming appointments, you’ll catch all that business from patients who are prevented from calling during your regular office hours because it conflicts with their own work hours.
Why not save money?
Although it requires money to hire a call service initially, this investment in your practice can pay off in far greater amounts. We can offer a personal touch at a fraction of the cost it would take to hire someone, and you won’t have to worry about training and providing space for a full-time employee. There’s no need to hire a full-time office manager or receptionist if many of their tasks can be outsourced.
Ready to contract with a call service? Why not contact National Recalls, and see all that we can do for you?