We can help your practice operate more efficiently

There’s so much to do each day in a typical medical or dental practice. Appointment scheduling, reminder calls, insurance verifications, incoming calls, patient communication and more can take up a lot of your employees’ time. At National Recalls, we can help you efficiently handle these tasks, enabling your staff to focus fully on the patients who are in your office.

Here are just some of the many tasks we can handle for you:

Confirmation calls. We can call each of your patients 24 to 48 hours before their scheduled appointment to remind them of their appointment day/time. We will then either confirm or, if need be, reschedule their appointment. These calls can substantially reduce the number of patients who do not show up for scheduled appointments, online or in person. The most efficient medical practices use confirmation calls.

Reminder calls. If your office makes use of pre-appointments for scheduling annual exams, we can call each patient one to three weeks ahead of time to confirm that the time and date that was selected a year ago will still work with the patient’s schedule. Because the appointment was created so long ago, it is often necessary to call these patients further ahead of time than a normal confirmation and either confirm or reschedule. Your patients will appreciate reminder calls and the ability to reschedule if necessary and you’ll benefit by reducing the number of appointment no-shows.

Appointment calls. For patients not already scheduled for an appointment, we can place a call to schedule their appointment a month or so before they are due for their annual checkup. This leaves your staff free to devote their time to the needs of existing patients. Appointment calls are another way to increase patient satisfaction and help your practice.

Incoming call relief. People do not like being sent to voicemail. In fact, they hate it. People also hate being put on hold. Forward your incoming calls to us when your staff is not available. We will gladly answer your incoming calls in any manner you wish and keep your patients connected.

Insurance verifications. We can help with some of the time-consuming tasks involved in working with insurance companies.

With National Recalls, you can expect quality support and innovative solutions that help you grow your practice. Learn more about us on our website: http://nationalrecalls.com. Have questions? We’re here to provide all of the information you need. Give us a call: (888) 770-3307.