This is how you stop wasting time at the office

When you run a medical practice, a lot of things can waste time at your office. Late patients. No-shows. The latest cat videos you just HAVE to watch. But recalls are some of the biggest time wasters. Here’s how to get that time back.

Stop micromanaging

Sometimes, it feels good to control the things you can control, especially when there are so many things you can’t. You don’t have any power over those cancellations that just keep piling up, but you CAN dictate to your office staff how to do recalls – or just do them yourself. The problem is, all that micromanaging is a time sink. Get a recall service instead, and bank those minutes for something better.

Free up your office staff

Speaking of office staff, do you have one person whose sole job it is to make appointment reminders, insurance checks and similar calls? Imagine all the time that person could save if a recall service did that job instead. They could be at the front end helping patients and cutting down on their wait time – a proven patient-pleasing move!

Training your office staff

If your office staff is making your recalls, are they even doing them the way you want? Or are you spending too much time training new staff how to make the calls in the first place? That staff could be saving precious hours and learning the ropes around their new workplace … if only their boss would hire a recall service on their behalf.