The best way to verify a patient’s insurance

Of the many best practices that occur as part of running a medical practice, verifying a patient’s insurance is one of the most important. Having a consistent technique or process for verification is an important key to compliance and ensuring that you earn the maximum income from insurers.

We wanted to outline the reasons why having a verification process is a vital part of your practice. This step can mean a lot to the success of your business.

Denials are lessened

Finding out at different touch points about a patient’s insurance means you can cover potential mistakes such as lapsed or different coverage over a few months or even years.

You can receive vital details
Confirming insurance is just part of the puzzle to be solved. You’ll also need to find out if a person’s plan covers the services you are about to provide. To that end, having a process with this crucial question can help clarify matters.

Patients appreciate the effort

With everyone having a clear understanding of coverage, patients won’t get a sudden surprise of services not being covered or costing more after the services are provided. Discussions with them that clarify what is covered and what is not, and taking place upfront, is simply excellent customer service.

Your processes will be tighter 

Waiting until the actual services occur is never a good idea with insurance verification. That’s one of the reasons why it is industry standard to verify during that first registration process for an appointment.

You’ll have better cash flow
The more approved insurance claims you have on the books, the more money you’ll receive. It’s as simple as that, making collecting from insurance companies easier and more of an automatic process.

Finding options if there is no coverage

Through a robust insurance discovery process, you can see if there are alternate sources for coverage, including Medicare, Medicaid or commercial insurance options. There is technology out there that makes it easier to uncover these sources.

Time-honored techniques put into place

Verifying patient insurance information during the recall and confirmation process is one way we provide effective administrative patient services for your practice. We aim to increase revenue and improve office productivity by as much as 50%.

We offer various services to help your practice be the best it can be, and for you and your staff to concentrate more on patient outcomes. Visit our website to find out more about what we can do.