Outsourcing medical reception can help you get ahead

Sometimes, it seems like running a medical practice is a race to the finish line. With competing practices all around you, how can yours stand out? Is there a secret trick to help you win the race? There is, but it’s not a secret: it’s a recall service.

Don’t let them hang up

Does your practice often miss calls because your office staff is busy? After just a few rings, potential patients may decide it’s not worth the wait, and take their business elsewhere. But with a recall service, someone is always available to make appointments, confirm insurances and answer simple questions.

Get great customer service

Your office staff may be the best, but they’re only human as well. If they’re trying to do too many things at once, they may come across to patients as harried and stressed. Recall services take tasks off your staff’s plate so they can fully focus on each patient. Otherwise, patients may label your practice as unsympathetic, and go to the practitioner down the street instead.

What other ways are you looking to get a leg up on the competition? Contact National Recalls today and see all the ways we can make it happen!