You went to medical school for years to learn to be a terrific doctor. But no one taught you what to do once your practice started growing. To succeed as a medical provider these days, you need to be both an expert on the human body and a forward-thinking boss. Here are a few ways to do it.
Use a computer
If you inherited a paper-only system from the previous practitioner, now’s the time to ditch it. Not only is it easier to make errors if most of your records are paper-only, but you risk looking unprofessional and behind the times.
Hire only the best
Your nurses, medical technicians and office staff are only as good as their leader: you. Hire only the best, meaning those who are professional, courteous and take pride in their work. You want skilled, educated and responsible people who will take ownership of any patient problem or concern.
Use an outstanding recall service
Calling patients back to discuss scheduling, insurance and follow-ups not only costs you and your staff time – it costs money as well. Translate those lost hours into increased profit margins by letting a call service fill in the gaps.