The heavy lifting our bodies perform daily to help us go about our lives is extraordinary. Healthcare professionals and patients alike know that blood vessels are a key part of the human anatomy. In part, this is because vessels are responsible for... (Read More)
It’s no secret — America’s population is aging. According to the U.S. Census Bureau, older Americans (65 and older) will outnumber children under 18 for the first time ever by 2035. Too often people seem to think that they don't need to worry... (Read More)
If you’re a doctor or dentist, you know that stagnation means death to your business. But what you may not realize is why your office staff is at the heart of that business, and that helping them can pump new life into your practice. This blog... (Read More)
You went to medical school for years to learn to be a great doctor. But no one taught you what to do once your practice started growing. To succeed as a medical provider these days, you need to be both an expert on the human body and a... (Read More)
If you’ve been considering a call service for your practice, you’re probably thinking of one person who answers phones while you and the staff are at lunch. But there’s so much more to it than that. If your practice is like most medical... (Read More)
In the healthcare industry, transparency is at a premium for patients and providers. The more we know about prices and quality, the more confident we become in our ability to make decisions. This is even truer when it comes to healthcare, where our... (Read More)
There's so much to do each day in a typical medical or dental practice. Appointment scheduling, reminder calls, insurance verifications, incoming calls, patient communication and more can take up a lot of your employees' time. At National Recalls... (Read More)
Oprah's latest special illustrates the link between race and healthcare. Read more about it here: https://www.cbsnews.com/news/oprah-winfrey-the-color-of-care-on-racial-inequalities-in-health-care/ (Read More)
If you surveyed your customers or clients, what would they say about your company and its customer service? Customer service is a vital part of any business and plays a large role in customer/client retention. A company that provides great customer... (Read More)