No-show rates can wreak havoc, not just on your bottom line, but also on the morale and peace of mind of your staff. This is where having a system in place to remind patients of their appointment with ample time to reschedule can be valuable. The... (Read More)

When running a medical practice, there are a lot of different elements to consider: what management software to use, how many patients can be seen per day, how to bill and more. Some of these decisions may seem arbitrary, but it's important to... (Read More)

Do you have an employee who never seems to show up to work, meetings or other company events on time? Regardless of the frequency and severity of the tardiness, chronic lateness should be managed effectively to avoid upsetting other members of the... (Read More)

When running a medical practice (and in most areas of life), organization can help you stay focused and goal-oriented, leading you to your desired results. Organization comes naturally to some, but for most people, it's learned through trial and... (Read More)

While no workplace environment is perfect, there are some companies that have toxic cultures. A toxic work environment can severely impact productivity, zap motivation, and significantly reduce employee retention. Not surprisingly, company leaders... (Read More)

What would you do if you had more time to focus on patients' needs rather than the administrative side of things? It would be wonderful, right? Afterall, that's the reason you went to medical school in the first place. When you don't have to... (Read More)

What is the difference between a manager and a leader? While managers primarily serve to manage the work that other people do, effective leaders inspire those who report to them. Your job title may be more management-focused than leadership-focused... (Read More)

Your leadership in a fast-paced, high-pressure environment has set a very high bar with your employees. Your drive to excel and your strong work ethic is an inspiration. That's why you need to make sure you unplug and take a real... (Read More)

Studies have shown that happy employees are more productive in the workplace, but sometimes there is a misalignment between what managers think will make their employees happy and what actually makes them happy. Some companies assume that awesome... (Read More)