Today, the employer-employee relationship is much more complicated than in the past. Many companies use third-party management companies, staffing agencies and other labor providers instead of hiring workers and directly managing the employment... (Read More)

No-show rates can wreak havoc, not just on your bottom line, but also on the morale and peace of mind of your staff. This is where having a system in place to remind patients of their appointment with ample time to reschedule can be valuable. The... (Read More)

Innovative leaders are the driving force behind organizational growth, adaptability, and sustainability. They inspire creativity, foster a culture of continuous improvement, and steer their teams towards groundbreaking solutions. While this may... (Read More)

When running a medical practice, there are a lot of different elements to consider: what management software to use, how many patients can be seen per day, how to bill and more. Some of these decisions may seem arbitrary, but it's important to... (Read More)

Your job performance depends on many factors. Education, training, and experience are the basics on a high-performer's resume. But there are plenty of other contributors to success, including sleep, diet, and exercise. If you're looking for a way... (Read More)

In the fast-paced world of healthcare, effective communication plays a pivotal role in ensuring the success of medical practices. For individuals responsible for making phone calls on behalf of medical practices, mastering phone etiquette and... (Read More)

Research tells us that as a society, we aren't such great listeners. Too often, we’re so focused on what we’re going to say next that we don't take the time to really hear what others have to tell us. As a business leader, though, being a... (Read More)

Medical professionals are busy people, and that means their offices are busy places. It is important that your office staff is able to focus on providing the best in service and care when patients come into your facility. A lot is happening for both... (Read More)

Distraction is the enemy of productivity. While technology has greatly increased our ability to connect with customers, as well as people across our business, it has also driven us to distraction in productivity-crushing amounts. While productivity... (Read More)