It is most likely that if you are considering a call service, you envision one person answering the phones while you and your staff are at lunch. But there is so much more to it than that. In most medical practices, recalls are crucial, but you may... (Read More)

Do you know how your employees are doing really? Sure you might ask them how they're doing day-to-day and you make sure they take care of their responsibilities. But their wellness isn't just about these things, it combines so much more of your... (Read More)

When running a medical practice, there are a lot of different elements to consider: what management software to use, how many patients can be seen per day, how to bill and more. Although some of these decisions may seem arbitrary, remember that it... (Read More)

Middle managers have a lot of unique stress. Studies show they're more susceptible to worry, depression, anxiety and reduced quality of relationships. The responsibilities of middle management can often go from challenging, interesting and... (Read More)

Using an outsourced calling service is, at its very core, providing relief to medical staff who want to focus on providing patient care and customer service. What the company brings to the table to meet that goal makes it stand out among... (Read More)

Running a startup business can be one of the most challenging things you'll ever do. And risky. It's a fact that most new companies fail within the first five years of operation. Here are some ways in the formative weeks and months of starting a new... (Read More)

You went to medical school for years to learn to be a great doctor. But no one taught you what to do once your practice started growing. To succeed as a medical provider these days, you need to be both an expert on the human body and a... (Read More)

Finding employees for your team is a crucial part of good management. In most businesses, this responsibility might start in HR. But ultimately, most hiring involves middle management. Most likely you'll be involved in interviewing at some point in... (Read More)

In recent years, stakeholders have introduced solutions to curb the number of violations of the Health Insurance Portability and Accountability Act. At the same time, every medical office should be careful with aspects of HIPAA as they continue to... (Read More)