Middle managers have a lot of unique stress. Studies show they're more susceptible to worry, depression, anxiety and reduced quality of relationships. The responsibilities of middle management can often go from challenging, interesting and... (Read More)

Using an outsourced calling service is, at its very core, providing relief to medical staff who want to focus on providing patient care and customer service. What the company brings to the table to meet that goal makes it stand out among... (Read More)

Running a startup business can be one of the most challenging things you'll ever do. And risky. It's a fact that most new companies fail within the first five years of operation. Here are some ways in the formative weeks and months of starting a new... (Read More)

You went to medical school for years to learn to be a great doctor. But no one taught you what to do once your practice started growing. To succeed as a medical provider these days, you need to be both an expert on the human body and a... (Read More)

Finding employees for your team is a crucial part of good management. In most businesses, this responsibility might start in HR. But ultimately, most hiring involves middle management. Most likely you'll be involved in interviewing at some point in... (Read More)

In recent years, stakeholders have introduced solutions to curb the number of violations of the Health Insurance Portability and Accountability Act. At the same time, every medical office should be careful with aspects of HIPAA as they continue to... (Read More)

Do you want to be a creative, engaged and productive leader? Then resist the temptation to dash off late-night and weekend emails and texts to your staff. It’s about the message it sends to your team, and it’s about your perspective on your... (Read More)

As your medical practice becomes more and more successful, you may see opportunities to grow your practice even more and pursue different avenues to expanding your practice. There are many ways to grow your practice, and some may be better for your... (Read More)

Are you listening? Being a good listener can help you become a better manager. Listening is one of the most important skills that managers and leaders have. However, just because people tend to think of listening as a simple skill, it doesn’t... (Read More)