Appointment scheduling, insurance verifications and incoming calls can really gobble up your staff's time. Using our services enables your staff to focus fully on the patients who are actually in your office, making them happier and creating more... (Read More)

Consumers are increasingly forming opinions and making decisions about physicians based not only on credentials. Now, more than ever, physicians are being rated based on the experience that they and their office staffs provide. Have a grumpy... (Read More)

During pregnancy, a woman focuses much of her attention on the childbirth itself and the health of her baby. Still, as a new mom, it’s just as important to consider what is going to happen after you leave the hospital with her new baby. Many... (Read More)

Some people ask “why?” Other people ask “why not?” The latter question is definitely the most salient when it comes to contracting a call service for your medical practice. Why not have a live person answer the phone? Do you hate... (Read More)

Are you comfortable with your primary care physician, but are now faced with having to visit a specialist? Maybe you need someone to take a closer look at your heart, or perhaps those lymph nodes need a second opinion from an Ear, Nose and Throat... (Read More)

Running a medical practice is no easy feat. There are patients to take care of, phone calls to handle, appointments to schedule and a constant stream of paperwork and insurance verifications. Administrative tasks can definitely take time away... (Read More)

According to a study from Harvard University, there's evidence that elderly hospital patients are at a decreased risk for death when treated by female doctors. In fact, the numbers were pretty astounding. If all doctors met the same standard as... (Read More)

Patient Satisfaction Surveys are an important way to see your practice from the point of view of your patients. Your patient retention depends on it. That's why at National Recalls, we conduct Patient Satisfaction Surveys on behalf of our... (Read More)

Across the world, healthcare consumers agree on one thing: They want greater price transparency in their healthcare. Yet, most organizations may not be quite ready for this shift in sentiment. A TransUnion survey found 80% of patients put... (Read More)