During a pregnancy, the health and safety of mother and unborn child should always be paramount. But as you near the due date, among one of the biggest choices you'll have to make is whether to use a doctor or a midwife. For many, there's no... (Read More)

What is it like to be a patient in your medical practice? Patient Satisfaction Surveys are an important way to see your practice from the point of view of your patients. Why is this so important for physicians today? Your patient retention depends... (Read More)

Isn't it fun to try to keep up with the latest and greatest in dietary recommendations? One day carbs are in, the next, they're out. Sometimes we hear that eggs are perfectly fine; the next, that they are big-time no-nos. Still, only one food mantra... (Read More)

Is your practice conducting patient satisfaction surveys? It should be. Feedback is critically important because it helps you better understand the patient experience — from the patient's point of view. It's a key part of delivering a top-notch... (Read More)

So, you're thinking of getting yourself a few new toys. Maybe it's your birthday or you're starting to think about what to get family members for their birthdays or the holidays. Aside from aesthetic and cost, are you also putting thought into... (Read More)

Your phones are ringing off the hook. Are you and your staff feeling the pressure? At National Recalls, we're here to help. Rather than struggling to keep up with inbound and outbound calls, we can help your staff to focus fully on the patients in... (Read More)

Sometimes, the truth is right there in front of us, but we don't know how to confront it. For example, treating patients with patience, respect and understanding is fundamental to healthcare. Sounds easy enough, right? As data, metrics and... (Read More)

Administrative tasks are an important but time-consuming part of operating a medical practice. Appointment requests, insurance verifications, reminder and confirmation calls, patient communication and paperwork take staff time and effort. They also... (Read More)

Spend any time in doctor's offices or hospitals and you'll figure it out pretty quickly: the doctor-patient relationship is no small matter. In fact, it's one of the most important relationships there is, at times as intimate and personal as any... (Read More)