Many companies spend a great deal of time and money to attract new customers but don't invest nearly enough time in figuring out why they lose customers. They don't realize the importance of customer retention. The same applies to medical practices... (Read More)

The face of healthcare in America is changing. As more Americans turned to telehealth during the pandemic, the healthcare field realized the power of this digital health tool. Now, healthcare providers around the country are opting for additional... (Read More)

Great customer service is an important part of any business and plays a large role in creating loyal customers. Medical offices are no exception. A medical office that provides great customer service is much more likely to have loyal customers that... (Read More)

Consumer-centered, digitally intelligent healthcare will be a major focus in the upcoming year. It's shaping up to be a groundbreaking year for the marriage between healthcare and technology. Here's what to keep in mind about that issue and... (Read More)

Ah, there are so many things to love about September. The crispness in the air. The beautiful scarves on everyone. Warm boots. And pumpkin spice. Pumpkin spice everything! Okay, even if you’re not a pumpkin spice fan, we still have a few things... (Read More)

Although dopamine is well-known as the hormone that regulates motivation and reward in our brains, could it have cancer-curing properties as well? While doing random tests, researchers from the National Cancer Research Institute and the... (Read More)

We all know that employee morale can have a huge impact —positive or negative — on the performance and success of an organization. But what you may not realize is that the overall attitude, satisfaction and outlook of your employees rest nearly... (Read More)

Every day, some new fad or diet trends is touted as the next magic bullet for weight loss. Trying the diet with a promise of big and easy results can be a tempting prospect. The unfortunate reality is weight loss alone isn’t necessarily going to... (Read More)

When you walk into the office (or join a Zoom call), what do you see? Is it happy employees? It may seem that way, but sometimes dissatisfaction lies just beneath the surface. Gallup research shows that the majority of U.S. workers have some... (Read More)