An important part of being a healthcare practitioner is getting through to patients. You must impress upon them the necessity of preventative care, timely appointments and critical follow ups. But no matter what you do, sometimes you feel like you’re nagging – or worse, your advice falls upon deaf ears.

Here’s how a call service can change all that.

Round up the shy ones

Some people just don’t like seeing doctors. But it’s nothing personal. Maybe they had bad experiences (or no experiences) with doctors as a kid. Maybe they’re afraid to discuss medical concerns. Whatever the reason, just getting them in the office can be a hassle. Some are just nervous about talking on the telephone. A call service can send them friendly reminders – some of which are automated – that bypass their shyness and makes accessing healthcare a positive experience.

Organization frustration

Some patients are reluctant to take care of their health because of problems with insurance. Many of them have insurance; it’s things like pre-authorizations, physicians networks, billing and similar issues that confuse and discourage them. A recall service can be the connection point between patients and their insurance. This smooths the way for you, the physician, to do what you do best: provide outstanding care!