If you’re like any good dentist, you’re interested in what your patients want and how to give it to them. The purpose of this is two-fold: one, so you can provide outstanding care to those in need, and two, so you can attract long-term patients that help maintain and grow your practice. Look below for the answer to that elusive question, “What do dental patients want?”

A dentist they can trust

Word-of-mouth still accounts for the majority of all dental referrals. What insight can be gleaned from this? It may mean that patients want a dentist they can trust, whom they wouldn’t hesitate to suggest to family or friends.

Online presence

Gone are the days when the “world wide web” was the new kid on the block. These days, patients expect you to have a website, Facebook and Twitter account at the very least – and may be suspicious if you don’t.

Convenience

Life can get busy and hectic – fast. When that happens, patients want a dentist who will make things as convenient as possible for them. Whether this involves lightning-fast responses to their billing questions or timely appointment reminders, patients expect you to be on top of things. That’s why a recall service can help make a dream dental practice a reality – for both of you!