If you’ve been considering a call service for your practice, you’re probably thinking of one person who answers phones while you and the staff are at lunch. But there’s so much more to it than that. Read on to see what a full-service recall company can do.

Our lines are open

With a call service on your side, you never have to miss a potential patient. This means that patients can make appointments with your call service, even when you’re not in the office. No more losing business to your competitors because potential patients couldn’t reach you!

Paging doctor – wait, no, you’re fine

What if a patient isn’t sure if their situation is an emergency? Many call services can assess clinical problems and direct the patient to the nearest emergency room – or opt to page you or leave a message for the physician to pick up later.

Testing, testing, one, two, three

Reminding patients of appointments is one thing. But how often has business been lost – or delayed – because they forgot necessary test appointments? A call service can remind them of these as well – and help keep your practice running smoothly.