What can a full service recall company do for you?

It is most likely that if you are considering a call service, you envision one person answering the phones while you and your staff are at lunch. But there is so much more to it than that. In most medical practices, recalls are crucial, but you may not be able to do them effectively if you don’t have the time or resources. It is possible for your staff to focus on other priorities if a full-service recall company takes care of this important task.

A great recall service will collaborate with you to design a tailor-made plan that meets your individual needs. They will carry out the plan accurately, phoning patients when needed and informing you of their progress. Furthermore, a complete recall service can assist with booking appointments, patient follow-up, and other clerical matters. This can alleviate your practice’s workload, allowing more time to center on better patient care.

Wondering what a full-service recall company can do for you? Let’s talk about it.

We’re always here

Patients who call your office and don’t get through are left making decisions with other doctors. With a call service on your side, you can always be sure that your competitors will never take priority over yours. With the call service, patients can now make appointments, even if you are away from the office, saving you time and maintaining patient satisfaction.

To page or not to page

Many patients wonder if their situation constitutes an emergency. Unfortunately, it can be hard for a patient to tell the difference on their own. To help you with that, many call services can assess clinical problems and direct patients to an emergency room—or you will receive a message paged or left, so that you can pick up as soon as you’re able.

Essential testing reminders

Recall services take the guesswork out of patient care. They can make sure all needs are attended to and questions answered. Plus, they can remind patients about vital tests they need to stay on top of, such as bloodwork. Rather than having to personally ensure a patient remembers to make an appointment, you can just let the recall service do it for you!

Does any of this sound like it could be helpful to you? Visit our website to learn more about how a recall service can simplify and streamline your practice.