How often have you heard the phrase “time is money?” Well, nowhere is this truer than when running a medical practice. If you’re looking for ways to increase both productivity and the bottom line, a call service might be the answer to your prayers.
More billable hours
Although taking patient calls, doing appointment reminders and dealing with insurance are all part of running a successful practice, they don’t make bank. Most of the time, you can’t charge patients for them, and insurance doesn’t cover these activities. Outsourcing them leaves more hours in the day to actually see paying patients.
Patient retention
They say you never get a second chance to make a first impression. Make sure the first one patients have of you is positive. An office staff that’s relaxed and friendly (because a call service handles their extra tasks) is the first step towards keeping a patient for life.
Referrals galore
Happy patients don’t only keep follow-up appointments – they refer friends and family to the wonderful doctor who helped them so much. Each time you retain a patient, it comes with the potential for more business. A call service that saves time, money and patient relationships? Now that’s worth its weight in gold!