See what a full-service recall company can do

If you’ve been considering a call service for your practice, you’re probably thinking of one person who answers phones while you and the staff are at lunch. But there’s so much more to it than that. If your practice is like most medical practices, you understand the importance of recalls, but you may not have the time or resources to do them effectively. A full-service recall company can take on this important task for you, freeing up your staff to focus on other priorities.

A good recall company will work with you to develop a personalized recall plan based on your unique needs. They will then execute the plan flawlessly, calling patients as scheduled and keeping you updated on their progress. In addition to taking care of recalls, a full-service recall company can also help with appointment scheduling, patient follow-up, and other administrative tasks. This can be a huge help to your practice, allowing you to run more efficiently and free up your staff to provide better patient care.

Read on to see what a full-service recall company can do.

Our lines are open

When patients call your office and don’t get through, they’re left trying to make decisions with other doctors. With a call service on your side, you can always be sure that your competitors will never take priority over your business. Patients can now make appointments with the call service, even when you’re not in the office allowing you to save time, and keep your patients satisfied!

To page or not to page

One question many patients ask is if their situation constitutes an emergency. Unfortunately, it can be hard for a patient to tell the difference on their own. That’s why many call services can assess clinical problems and direct the patient to the nearest emergency room—or you’ll get a message paged or left, so that you can pick up as soon as you’re able to.

Testing, testing, one, two, three

Not only can a recall service ensure all patient needs are handled and all of their questions are answered, but it can also remind patients of essential tests that they need to schedule in order to further their quality of care. If a patient needs bloodwork done, you don’t need to chase after them and remind them to get on the schedule, and you don’t have to watch them leave your office hoping they remember to call in and schedule it themselves, a recall service can schedule that for them without problem!

Does a recall service sound like it could simplify and streamline your practice? That’s because it can, and we can help. Visit our website to learn more.