Do your employees really enjoy their work?

When you walk into the office (or join a Zoom call), what do you see? Is it happy employees? It may seem that way, but sometimes dissatisfaction lies just beneath the surface.

Gallup research shows that the majority of U.S. workers have some level of dissatisfaction with their jobs. And it’s not all about money; it’s about their working environment, too. At National Recalls, we know that employee retention, like patient retention, is vital to the success of any medical practice.

Studies show that employees, like patients, rarely disclose their frustrations. Most simply just leave. That’s why it’s imperative for managers to get an accurate read on how things are really going at the office. But that’s easier said than done.

One way to gauge employee satisfaction is to meet one-on-one with each member of your team regularly. Ask them not only how they feel about their jobs but how your office — and you — can help them meet their personal and career goals. And don’t forget to provide regular feedback. Take a few minutes each week to provide positive feedback on recent accomplishments. Make sure if you’re providing negative feedback that you also provide some positive feedback as well in the same meeting.

Perhaps the best way of all to get honest feedback from your team is to make sure that each person feels that they can come to you with the good and the bad. Do you show irritation when employees approach you with problems or issues? Do you glance at your computer or phone while your employees are talking to you? Do you appear rushed when people come to talk to you? You may unknowingly be encouraging people to not be candid about how they feel and about what’s going on at the office.

How well do you know your employees’ hopes, dreams and personal challenges? Do you know what’s going on in their lives? Their children’s names? Their hobbies and what they do on vacation? It’s amazing how much happier people feel when someone takes a genuine interest in them. Taking the time to listen to your employees, support them in their careers and genuinely get to know them can go a long way towards helping them be happy at work.

Did you know that we can help make your staff less stressed out and happier? Visit our website to learn all of the ways we can help your busy staff better handle all of the administrative tasks of your office.