Does your office staff keep getting dragged away from the phones? Does filing go undone because there are too many calls to answer or return? Do patients suffer endless wait times because your staff is on another line? Sounds like you – along with every other medical office – need a call service.
Because your patients need you
As a committed healthcare professional, you know your first duty is to your patients. That’s why whoever’s presently in the office gets first priority. But that may mean patients who phone in are left in the lurch. Having a call service can get ALL your patients what they need much more quickly, whether it’s insurance verification, appointment reminders or something else entirely.
Because your staff is only human
Your office staff may be the most dedicated you’ve ever worked with, but they only have two hands. That means if their to-do list isn’t getting done, but you still see they’re working like mad, it may be a sign you need a call service.
Because it will benefit you too
Staff and patients aren’t the only ones to benefit from a call service. Healthcare practitioners see the advantages it can bring to them as well. A less harried staff and fuller appointment book would put a smile on anyone’s face, right?
Ready to contract with a call service? Talk to National Recalls today!