Does your staff struggle with a daily work juggle?

Patients in front of them, phones ringing off the hook behind them … and it’s only 9:01 a.m. Your staff is under pressure from the moment they step into the office – as are you. But you can cut work overload off at the knees if you want … if you have the right call service.

One thing at a time

The problem with having fewer receptionists (or office managers) than patients is obvious. If you have someone constantly answer the phone, their other work doesn’t get done. That work could be anything from putting away or organizing important files to checking in patients. But multitasking in this way isn’t only ineffective, it’s stressful on your staff and those they’re trying to help.

Put patients first

Your staff is only human. You can’t expect them to juggle more tasks than one person can handle effectively and efficiently day after day. But there is another way. A recall service can free your team’s valuable time and energy to focus on what’s truly important. With one burden off their shoulders, staff can put the needs of patients first – the ones who are already in the office.

Does your practice need help with appointment reminders, billing or insurance issues? Step away from the juggling act – contact us today!