Does every medical practice need a recall service these days? Here are a few ways you know that one would suit your office perfectly.
Your appointments are dwindling
Have you noticed a lack of both new and established patients calling for appointments? It’s possible these patients can’t get through to you. A recall service can continue taking appointments during the late afternoon or evening hours. This is crucial in keeping your practice fully booked, as many people don’t get off work till later in the day – the only time they can call for an appointment.
Your staff is overwhelmed
Is your staff trying to help patients in the office with one hand while fielding phone calls with the other? This situation not only stresses out the staff, but pretty much guarantees that BOTH tasks aren’t completed adequately. A recall service lets your team focus fully on the patients present.
Your costs are too high
Hiring a full-time receptionist to do nothing but answer calls is an expensive proposition. But it’s estimated that a recall service can do the same job for roughly 75% less.
Want to learn more about why a recall service suits your practice to a T? Contact National Recalls today!